Shipping Information

Shipping that protects the plants.

Clear timing, careful packing, and simple support details for every SEAH order.

Ships from CaliforniaMost orders leave our nursery within 1-2 business days, Monday through Friday.
Packed with carePlants are wrapped, cushioned, and protected for the trip.
Tracking includedYou will receive tracking as soon as your order is on the way.
Real plant supportOur team is here if anything looks off after delivery.
Processing

When orders ship

Most SEAH orders ship from California within 1-2 business days. Orders are packed Monday through Friday so plants do not sit in transit longer than needed.

Transit

Delivery timing

Transit time depends on the shipping service and destination. Use the tracking link in your shipping confirmation email for the most accurate delivery updates.

Weather

Weather-safe shipping

For extreme heat, cold, holidays, or carrier delays, we may adjust ship timing to protect the plants. The goal is always a healthier arrival, not the fastest possible handoff.

Arrival

If something arrives damaged

Please contact us within 48 hours of delivery with photos of the plant, packaging, and shipping label. We will review the issue and help make it right.

Contact Support
Rates

Shipping rates and thresholds

Current shipping rates, delivery options, and any free-shipping thresholds are shown at checkout before payment.

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Returns

Returns and exchanges

For returns, exchanges, or order changes, review the refund policy or contact support before sending anything back.

View Returns Policy